1. General

1.1 These terms and conditions apply to all e-Oil offers. The conditions are accessible to everyone and included on the e-Oil website.
1.2 By placing an order, you indicate that you agree to the delivery and payment terms.
1.3 Unless otherwise agreed in writing, the general or specific conditions or terms of third parties shall not be recognised by e-Oil.
1.4 e-Oil ensures that the delivered product complies with the agreement and meets the specifications set out in the offer.

2. Delivery

2.1 Delivery takes place as long as the stock lasts.
2.2 Under the rules of distance purchase, e-Oil will run within 30 days. If this is not possible (because the order is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or only partially executed, the consumer receives within 1 month of placing the order, he has the right to cancel the order without charge and default.
2.3 The obligation to supply e-Oil will be fulfilled, subject to rebuttal, once the items supplied by e-Oil have been offered to the customer. In the case of home delivery, the carrier’s report, including the refusal of acceptance, extends to full proof of the offer to supply.
2.4 All the time limits mentioned on the website are indicative. Therefore, no rights can be derived from the said time limits.

3. Prices

3.1 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
3.2 All prices on the site are in EURO’s and exclude 6% VAT.

4. Time limit / right of withdrawal

4.1 In the case of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 BW), the buyer has the right to return (part of) the goods delivered within a period of 7 working days without giving a reason. This period starts when the ordered items are delivered. If, at the end of this period, the customer has not returned the delivered items to e-Oil, the purchase is a fact. The customer is required, before proceeding to return, to report it to e-Oil via customer service (info@e-oil.nl) within the 14 working day period following delivery. The customer must prove that the items delivered have been returned in good time, for example by means of proof of mail delivery. The return of the items must be made in the original packaging, unopened and in new condition. If the business has been used, encumbered or damaged in any way by the buyer, the right to dissolution within the meaning of this paragraph shall be voided. Taking into account what is stipulated in the previous sentence, e-Oiler shall ensure that within 30 days of the receipt of the return, the full amount of purchase, including the calculated shipping costs, will be refunded to the buyer. The return of the delivered items is entirely at the expense and risk of the customer.
4.2 The right of withdrawal shall not apply to:
• goods manufactured to consumer specifications, such as custom-made ones, or which have a clear personal character
• for goods or services, which by their very nature cannot be returned, for example in the sense of hygiene or goods that can quickly spoil or age.

5. Data management

5.1 If you place an order with e-Oil, your data will be included in the vane-Oil customer base. e-Oil complies with the Personal Registrations Act and will not provide your data to third parties. See ‘About the Store’ on the homepage.
5.2 e-Oil respects the privacy of the users of the internet site and ensures the confidentiality of your personal data.
5.3 e-Oil uses a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.

6. Guarantee

6.1 e-Oil ensures that the products it supplied meet the requirements of usability, reliability and longevity as reasonably intended by parties to the purchase agreement, and is therefore responsible for the manufacturer’s guarantee of the product delivered to you.
6.2 The warranty period of e-Oil corresponds to the manufacturer’s warranty period. however, e-Oil is never responsible for the ultimate suitability of the cases for each individual application by the buyer, nor for any advice regarding the use or application of the cases.
6.3 The customer is obliged to check the items delivered immediately upon receipt. If it turns out that the delivered case is wrong, flawed or incomplete, the customer (before proceeding with the return to e-Oil) must immediately report these defects to e-Oil customer service. Any defects or mishandled goods may be reported in writing no later than 1 month after delivery to e-Oil. The return of the items must be made in the original packaging, unopened and in new condition. Commissioning after finding of default, damage caused by finding of default, retention and/or resale after finding of default, this right to advertising and return shall cease entirely.
6.4 If complaints from the buyer are found to be justified by e-Oil, e-Oil will replace the items delivered free of charge or make a written settlement with the buyer on the compensation, on the understanding that the liability of e-Oil will then lapse. The amount of compensation shall be limited to the amount of the invoice amount of the relevant cases or – at the choice of e-Oil – to the maximum in the case in question by the liability insurance of the amount covered. Any liability of e-Oil for any other form of damage is excluded, including additional damages in any form, compensation for indirect damages or consequential damages or damages for lost profit.
6.5 e-Oil shall not be liable for damage caused by deliberate or equivalent deliberate recklessness of non-management staff.
6.6 This guarantee shall not apply if:

  • (A) as long as the buyer is in default to e-Oil
  • (B) the customer has repaired and/or edited the delivered items himself or had them repaired and/or edited by third parties
  • (C) the items supplied have been exposed to abnormal circumstances or otherwise treated carelessly or have been treated in contra regard for e-Oil’s instructions and/or instructions for use on the packaging
  • (D) the inequity is, in whole or in part, the result of rules which the government has or will impose as regards the nature or quality of the materials applied

7. Offers

7.1 Offers are non-binding, unless otherwise mentioned in the offer.
7.2 In the case of acceptance of a non-binding offer by the buyer, e-Oil reserves the right to withdraw or derogate from the offer within the period of 3 working days after receipt of such acceptance.
7.3 Oral commitments shall bind e-Oil only after they have been explicitly and in writing confirmed.
7.4 Offers from e-Oil do not automatically apply to reorders.
7.5 e-Oil cannot be held to its offer if the buyer had understood that the offer, or part thereof, contained an apparent error or a misrehension.
7.6 Additions, amendments and/or further arrangements shall be in force only if agreed in writing.

8. Agreement

8.1 An agreement between e-Oil and a customer is reached after an order order has been assessed for feasibility by e-Oil.
8.2 e-Oilreserves the right not to accept orders or orders or accept orders or orders without giving reasons on the condition that the shipment is made on cash on delivery or after prepayment.

9. Images and specifications

9.1 All images; photos, drawings, etc.; data on weights, dimensions, colours, images of labels, etc. on the e-Oil website are only approximate, are indicative and cannot be grounds for compensation or termination of the contract.

10. Force majeure

10.1 e-Oil shall not be liable if and to the extent that its commitments cannot be fulfilled as a result of force majeure.
10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be considered for its risk. Delay or failure by our suppliers, disruptions in the Internet, disruptions in electricity, disruptions in e-mail traffic and malfunctions or changes in technology provided by third parties, transport difficulties, strikes, government measures, delays in supply, omissions of suppliers and/or manufacturers of e-Oil as well as of auxiliaries, illness of personnel, defects in auxiliary or means of transport, war, rebellion, are expressly considered force majeure.
10.3 e-Oil reserves the right to suspend its obligations in the event of force majeure and is also entitled to terminate all or part of the agreement or to demand that the content of the agreement be amended in such a way as to allow for implementation. Under no circumstances is e-Oil required to pay any fine or damages.
10.4 If e-Oil has already partially fulfilled its obligations at the time of the entry into force majeure, or can only partially fulfil its obligations, it is entitled to invoice the part already delivered or deliverable separately and the buyer is required to pay this invoice in the case of a separate contract. However, this does not apply if the part already delivered or deliverable has no independent value.

11. Liability

11.1 e-Oil is not liable for damage to objects caused by improper use of the products. Before using, read the instructions on the packaging and/or consult our website.

12. Reservation of ownership

12.1 Ownership of all by e-Oi
the business sold and delivered to the buyer remains with e-Oil as long as the buyer has not yet fulfilled e-Oil’s claims under the agreement or previous or subsequent similar agreements, as long as the buyer has not yet fulfilled the work carried out or yet to be carried out under these or similar agreements and as long as the buyer has not yet fulfilled e-Oil’s claims due to a lack of compliance with such commitments. , including claims for fines, interest and costs, as referred to in Article 3:92 BW.
12.2 The items supplied by e-Oil which are subject to the reservation of ownership may be resold only in the course of normal business and never used as a means of payment.
12.3 The buyer is not authorised to pledge or otherwise object to the matters covered by the reservation of ownership.
12.4 The customer already gives unconditional and irrevocable consent to e-Oi
or a third party to be composed by e-Oil in order to enter all those places where its property will then be located, in all cases where e-Oil wishes to exercise its property, and to take those matters there.
12.5 If third parties seize the matters supplied under reservation of ownership or wish to establish or assert rights thereto, the buyer is obliged to inform e-Oil as soon as reasonably expected.
12.6 The customer undertakes to insure and ensure the items supplied under reservation of ownership against fire, explosion and water damage, as well as against theft and to give the policy of that insurance for inspection to e-Oil at first request.

13. One-time direct debit

13.1 If you do not agree with a direct debit from your account, you can contact customer service. You can expect a response within 2 business days. If your dispute is found to be justified, the amount collected will be posted directly back to the account from which it was collected.

14. Applicable law/competent judge

14.1 Dutch law applies to all agreements.
14.2 Of disputes arising from an agreement between e-Oil and the buyer, which cannot be resolved by mutual agreement, the competent court within the Rotterdam district shall take note, unless e-Oil prefers to submit the difference to the competent court of the buyer’s place of residence, and with the exception of those disputes which are part of the competence of the district court.

If you have any questions about these terms and conditions, please contact us via the contact form.